FAQ

What post-assembly tests do you perform on your Inclined Platform Lifts?

What post-assembly tests do you perform on your Inclined Platform Lifts? Operational testing, find out what it involves.

One Touch

The "one touch" function can be set on the entire range of Extrema automatic platform lifts. What are the benefits?

It’s now available the Door Frame for Sirio Vertical Platform Lift

It’s now available the door frame for Sirio Vertical Platform Lift , which can be combined with automatic sliding doors with standard frame.

How to understand if the Stairlift is Overloaded?

Attention! Overload detected... A standard equipment detects on all Extrema stairlifts when the machine is overloaded.

Who should I contact for maintenance or technical service?

Extrema systems are distributed through authorised dealers, professionals in the field of accessibility...

Are there any contributions or reductions for purchasing the system? Do you need any special permission or authorisation for the installation?

That depends on the local legislation of reference...

Which is the lifting capacity of the platform lift?

Sirio lifting capacity varies from 315 to 500 kg (daN) according to the platform dimensions; Teorema and MiniSirio

What colours is the EXTREMA stairlift available in?

In the standard version EXTREMA stairlifts are supplied in the RAL 7035 grey colour...

What happens in the case of a blackout?

In the case of blackout, the EXTREMA lift platforms are equipped with a device that lets them always return...

Is the electrical power consumption high?

No. The consumption is similar to that of a normal household appliance.

Which colours are available?

There is a wide choice of colours and materials. Consult the colour chart for more information on these customised options.

Is the system very noisy when it’s being used?

No. Thanks to the cable traction system, the EXTREMA stairlift is one of the quietest on the market.

The last floor in my house only has a limited space between the floor and the ceiling. Can I still install a lift?

Yes. EXTREMA has specifically designed MiniSirio to solve these problems. In general the head required...

Can the system also be installed on the outside of a building?

Yes. The EXTREMA stairlift is available in both indoor and outdoor versions. In this case the parts exposed are protected with special treatments...

Do you have to use a floor trench?

You need a 12 cm trench for the installation of Sirio and MiniSirio. If it is impossible to do the excavations in the floor...

Is the system very large? When the system isn’t being used, does it get in the way of people using the stairs?

Unlike most of the products on the market, the EXTREMA stairlift is characterised by the fact that there is no traction unit onboard the machine...

In my home there is only a limited amount of space, can I install a lift platform?

Yes. EXTREMA designs and realises its lift platforms on the basis of the dimensions specifically agreed on with the customer, not using standard prefabricated modules...

Can you install the EXTREMA stairlift on any type of stairs?

Yes. The EXTREMA stairlift is designed to handle any situation in the best way, even the most complex. The possibility of travelling in curves, with curves in the opposite...

The reasons why our after-sale service is excellent

If there is something we believe hardly is the support, the sharing, the collaboration. We think that this is the best way to succeed and satisfy all the necessities. So, beside ...